Welcome to Gentle and Grounded!
By using our website and purchasing products from us, you agree to the following terms and conditions:
General:
- All purchases made on our website are subject to availability. We reserve the right to cancel any order at our discretion.
- All content, images, and product descriptions on our website are the property of Gentle and Grounded (PTY) Ltd unless stated otherwise.
Order Acceptance:
- Once you place an order, you will receive an email confirmation. This does not mean your order has been accepted. We will notify you when your order has been shipped.
- We may refuse or cancel any order at any time for reasons such as stock availability, errors in pricing, or suspected fraud.
Shipping and Delivery:
- We offer shipping via Pudo Lockers, Pudo Door Delivery, Courier Guy, and other selected services. Shipping costs and delivery times will be clearly displayed during checkout.
- Orders are shipped from South Africa and delivery times depend on the shipping method chosen. We are not liable for delays beyond our control.
Pricing and Payment:
- All prices on our website are listed in South African Rand (ZAR) and include applicable taxes, unless otherwise stated.
- We accept a variety of payment methods, including credit/debit cards, PayPal, and direct bank transfer.
Intellectual Property:
- All content on this website, including text, images, logos, and trademarks, is owned by Gentle and Grounded (Pty) Ltd. Unauthorized use is prohibited.
Liability:
- Gentle and Grounded will not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
- We do not guarantee that our website will be error-free or uninterrupted, but we strive to ensure the best possible user experience.
Privacy:
- Please refer to our Privacy Policy for how we collect, use, and protect your data.
Governing Law:
- These terms are governed by South African law, and any disputes will be resolved in the relevant courts.
Changes to Terms & Conditions:
- We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated date.